TERMS & CONDITIONS

Welcome to Jetsy Jewelry ("Jetsy Jewelry," "we," "us," or "our"). We operate www.jetsyjewelry.com, an online jewelry store powered by Shopify, offering fashion jewelry, lab-grown diamond jewelry, accessories, gift cards, and related services.

By accessing our website, browsing our collections, or making a purchase, you agree to these Terms & Conditions and any additional policies referenced on our website.

These Terms apply to all visitors, customers, and users of our online store. If you do not agree with these Terms, please discontinue use of our website.

We reserve the right to update our website, services, and these Terms in accordance with applicable law. Changes will be posted on our website.

By using our website or placing an order, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have the legal authorization necessary to complete your purchase.

You agree to use our website for lawful purposes and to provide accurate, complete, and current information when placing orders or communicating with our customer service team.

You may not use our website to engage in fraudulent transactions, violate applicable laws, interfere with website operations, or infringe upon the rights of others.

Jetsy Jewelry reserves the right to refuse service, cancel suspicious transactions, or restrict access to our website when reasonably necessary and permitted by law.

Jetsy Jewelry offers a curated selection of fashion jewelry, lab-grown diamond jewelry, and jewelry accessories designed to complement modern personal style.

We make reasonable efforts to ensure that product descriptions, photographs, prices, measurements, and other information displayed on our website are accurate.

However, product colors and appearance may vary slightly due to photography, lighting conditions, individual screen settings, and normal manufacturing variations.

Product availability is subject to change without notice. Certain styles, sizes, colors, and designs may be offered in limited quantities.

We reserve the right to modify product descriptions, adjust pricing, discontinue products, or limit purchase quantities when appropriate.

Customers are encouraged to review product descriptions, sizing information, materials, and specifications before completing a purchase.

Jetsy Jewelry offers selected jewelry featuring lab-grown diamonds, combining modern craftsmanship with exceptional brilliance and contemporary design.

Lab-grown diamonds are real diamonds produced in controlled environments rather than extracted through traditional mining. They have substantially the same chemical composition, physical properties, and optical characteristics as natural diamonds.

Individual product listings may include information regarding diamond shape, carat weight, color, clarity, metal type, measurements, and other relevant specifications.

Independent grading reports or certifications are included only when expressly identified in the product description. Not every lab-grown diamond jewelry item includes an independent grading report.

Product photographs may be enlarged to illustrate design details and should not be considered an exact representation of physical size.

Customers should carefully review the specifications provided with each item before purchasing.

Any applicable product warranties, certifications, or special conditions will be identified in the relevant product listing or accompanying documentation.

All prices displayed on Jetsy Jewelry's website are listed in U.S. dollars unless otherwise indicated.

Applicable sales taxes, shipping charges, and other disclosed costs are calculated or presented during checkout.

Placing an order does not automatically guarantee acceptance. Jetsy Jewelry reserves the right to review, decline, or cancel orders for legitimate reasons, including suspected fraud, payment verification issues, inventory shortages, or pricing errors.

If we cancel an order after payment has been collected, an appropriate refund will be issued to the original payment method.

Customers are responsible for providing accurate billing information, shipping addresses, email addresses, and other information necessary to process their orders.

Payments are processed through the payment providers available at checkout. The availability of individual payment methods may change.

Promotional offers and discounts are subject to their stated terms and may not be combined unless expressly permitted.

Jetsy Jewelry processes and ships orders according to the shipping options and conditions displayed during checkout and described in our Shipping & Delivery Policy.

Order processing times and estimated delivery dates may vary depending on product availability, destination, carrier operations, holidays, and other circumstances.

Delivery estimates are provided for informational purposes and are not guaranteed unless expressly stated.

Customers are responsible for providing complete and accurate shipping information. Incorrect or incomplete addresses may result in delays, additional charges, or returned shipments.

Once an order has shipped, tracking information may be provided when available.

If an order arrives damaged, contains incorrect merchandise, or appears lost in transit, customers should contact Jetsy Jewelry promptly so we can review the situation and determine the appropriate resolution.

For complete information, please refer to our Shipping & Delivery Policy.

Nothing in this section limits rights or remedies provided by applicable law.

Jetsy Jewelry accepts eligible returns in accordance with our published Returns & Refunds Policy and applicable consumer protection laws.

Customers have 14 calendar days from confirmed delivery to request a return for eligible merchandise. Customers must request return authorization before shipping merchandise back.

Eligible merchandise must be unworn, unused, and returned in its original condition, including applicable packaging and accompanying documentation.

For hygiene reasons, all earrings are designated final sale for ordinary change-of-mind returns. This includes fashion earrings and lab-grown diamond earrings.

Final-sale restrictions do not eliminate any rights customers may have concerning damaged, defective, incorrectly supplied, or otherwise nonconforming merchandise under applicable law.

Approved eligible returns may qualify for a refund to the original payment method or store credit, according to our published Returns & Refunds Policy.

Return shipping charges, deductions, exclusions, and processing requirements will be explained in that policy.

Customers should review our complete Returns & Refunds Policy before purchasing.

Jetsy Jewelry may offer electronic gift cards, promotional discounts, and special purchasing opportunities through our website.

Gift cards may be redeemed toward eligible purchases according to the terms disclosed at the time of purchase and applicable law.

Gift cards are not redeemable for cash except where required by law. Any expiration dates, fees, or restrictions must comply with applicable federal and state laws.

Customers are responsible for safeguarding gift card information and should contact Jetsy Jewelry promptly if unauthorized use is suspected.

Promotional codes, discounts, and special offers may be subject to eligibility requirements, expiration dates, product exclusions, and other disclosed conditions.

Unless otherwise stated, promotional offers cannot be combined.

Jetsy Jewelry reserves the right to correct promotional errors and address suspected fraudulent or unauthorized use, subject to applicable law.

The Jetsy Jewelry name, logos, branding, website design, original photographs, product descriptions, graphics, written content, and other original materials displayed on our website are owned by Jetsy Jewelry or used with appropriate authorization.

These materials are protected by applicable copyright, trademark, and intellectual property laws.

Visitors may browse and use our website for personal, lawful shopping and informational purposes.

Without prior written authorization, users may not reproduce, distribute, modify, publish, commercially exploit, or otherwise misuse protected website materials except as permitted by law.

Any unauthorized use of Jetsy Jewelry's intellectual property may result in appropriate legal action.

Questions regarding the permitted use of website materials may be directed to info@jetsyjewelry.com.

Jetsy Jewelry operates its online store through Shopify and may use third-party service providers for payment processing, shipping, analytics, website functionality, and other business operations.

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by Jetsy Jewelry.

These independent providers may maintain their own terms, conditions, privacy policies, and business practices.

Jetsy Jewelry does not control third-party websites and is not responsible for their content, availability, security, or practices except where responsibility is imposed by applicable law.

Customers are encouraged to review the applicable terms and privacy policies before using third-party websites or services.

Questions or disputes relating directly to independent third-party services may need to be addressed with the relevant provider.

Jetsy Jewelry values customer privacy and handles personal information in accordance with our published Privacy Policy and applicable privacy laws.

When customers browse our website, place orders, subscribe to communications, or contact our team, certain personal information may be collected and processed.

This information may include contact details, shipping addresses, order information, and other information necessary to provide our products and services.

Personal information may be processed by Shopify and authorized service providers involved in operating our online store.

Our Privacy Policy explains how information is collected, used, disclosed, and protected, along with applicable customer rights and privacy choices.

Customers are encouraged to review our Privacy Policy for complete information.

Nothing in these Terms limits privacy rights provided by applicable law.

Although Jetsy Jewelry makes reasonable efforts to maintain accurate website information, occasional errors, inaccuracies, or omissions may occur.

These may involve product descriptions, pricing, availability, promotional offers, shipping charges, estimated delivery times, or other website information.

Jetsy Jewelry reserves the right to correct inaccuracies, update information, and make necessary adjustments when errors are identified.

If a material error affects an order, we may contact the customer to explain the situation and available options, including cancellation and an appropriate refund where applicable.

We will not impose additional charges on a completed order without the customer's authorization.

Website information may be updated periodically without prior notice, except where notice is required by applicable law.

Customers and visitors agree not to use the Jetsy Jewelry website or its content for unlawful, fraudulent, abusive, or unauthorized purposes.

Prohibited activities include:

• Violating applicable local, state, federal, or international laws.
• Providing false or misleading information.
• Engaging in fraudulent purchases or unauthorized transactions.
• Infringing upon intellectual property or privacy rights.
• Uploading viruses, malware, or other harmful code.
• Attempting unauthorized access to accounts, systems, or customer information.
• Interfering with website security or normal operations.
• Collecting personal information unlawfully.
• Harassing, threatening, discriminating against, or abusing others.
• Reproducing or commercially exploiting website content without authorization.

Jetsy Jewelry reserves the right to restrict access, cancel transactions, or take appropriate action in response to prohibited conduct, subject to applicable law.

Jetsy Jewelry makes reasonable efforts to provide accurate product information, reliable website functionality, and a positive shopping experience.

However, we cannot guarantee that access to our website will always be uninterrupted, error-free, secure, or available.

To the extent permitted by applicable law, our website and related online services are provided on an "as available" basis.

Nothing in these Terms excludes any express product warranty provided by Jetsy Jewelry or any statutory warranties, consumer protections, or other rights that cannot legally be excluded.

To the maximum extent permitted by applicable law, Jetsy Jewelry and its applicable service providers shall not be liable for indirect, incidental, special, or consequential losses arising from website use or related transactions where such limitations are legally permitted.

These limitations do not apply to liability that cannot lawfully be limited or excluded.

Customers experiencing product-related issues should contact Jetsy Jewelry so that available remedies can be reviewed.

To the extent permitted by applicable law, you agree to indemnify and hold harmless Jetsy Jewelry and its applicable owners, personnel, agents, and service providers against third-party claims, reasonable expenses, and liabilities arising from your unlawful use of our website, material violation of these Terms, or infringement of another party's rights.

This obligation does not apply to claims resulting from Jetsy Jewelry's own unlawful conduct or where indemnification would be prohibited by law.

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent legally permitted.

Jetsy Jewelry may suspend or terminate access to its website for material violations of these Terms. Obligations incurred before termination may remain enforceable.

These Terms, together with the applicable policies referenced on our website, constitute the agreement governing use of our online store.

Our failure to enforce a provision does not waive our right to enforce it later.

These Terms & Conditions are governed by applicable United States law and, subject to mandatory consumer protections and other applicable legal requirements, the laws of the state in which Jetsy Jewelry is legally established.

If a dispute arises concerning a purchase, product, or use of our website, customers are encouraged to contact Jetsy Jewelry first so that we may attempt to resolve the matter fairly and efficiently.

Nothing in these Terms prevents customers from exercising rights or remedies available under applicable consumer protection laws.

Any dispute-resolution procedures or jurisdictional requirements must comply with applicable law.

Jetsy Jewelry reserves the right to update, revise, or replace these Terms & Conditions periodically to reflect changes in our business operations, website functionality, products, services, or applicable legal requirements.

The most current version of these Terms will be available on our website.

When changes are made, the revised Terms will be posted with an appropriate updated date.

Changes will apply prospectively as required by law and will not improperly eliminate rights arising from completed purchases.

Customers are encouraged to review these Terms periodically and before placing an order.

Continued use of our website following the effective date of updated Terms constitutes acceptance to the extent permitted by applicable law.

For questions regarding these Terms & Conditions, product information, orders, shipping, returns, or general customer assistance, please contact Jetsy Jewelry.

Jetsy Jewelry

Website: https://www.jetsyjewelry.com

Email: info@jetsyjewelry.com

Our customer care team will review your inquiry and respond as appropriate.

We appreciate your interest in Jetsy Jewelry and thank you for choosing us.