Frequently Asked Questions
HOW CAN WE HELP?
Below are some questions customers have asked along the way and if you have any questions that are not found on this page, please Contact Us and a member of our team will get back to you.
📦 Shipping & Delivery
Do you ship internationally?
How long does shipping take?
How do I choose the right size?
Can I see product care instructions?
💎 Product Information
What makes Jetsy Jewelry different?
What materials do you use?
Are your pieces hypoallergenic?
Do you offer expedited shipping?
💰 Pricing & Discounts
Do you offer bundle discounts?
Do you have sales or promotions?
Do you offer gift cards?
How can I track my order?
🔄 Returns & Exchanges
What is your return policy?
How do I initiate a return?
Can I exchange an item?
Are international returns accepted?
✈️ Travel Tips
Are your pieces suitable for travel?
Can I wear my jewelry through airport security?
How should I pack my jewelry when traveling?
Is your jewelry water-resistant?
📞 Customer Service
How can I contact customer service?
What are your customer service hours?
Do you have a physical store?
🌟 Still Have Questions?
Can't find what you're looking for? We're here to help! Contact us and our team will be happy to assist you with any questions about our travel-inspired jewelry collection.